Privacy Policy

The Personal Data we collect depends on how you interact with Preli and which services you use.

We only seek to collect Personal Data that is relevant to the purposes described in this Privacy Policy or otherwise permitted by applicable law.

We may collect Personal Data directly from you when you register, complete your profile, submit an RFQ, place an order, contact support, communicate with Suppliers, or otherwise use our services.

We may also receive information from other parties involved in a transaction or service, such as Suppliers, payment providers, logistics providers, or other service providers, where permitted by applicable law.

We may automatically collect certain technical and usage information when you access our website, applications, or services.

We use Personal Data only for purposes that are relevant to our services and permitted under applicable law.

Depending on the circumstances, Preli may process Personal Data based on one or more lawful grounds permitted under applicable Indonesian law.

These may include your consent, performance of a contract or steps taken at your request before entering into a contract, compliance with legal obligations, protection of vital interests, performance of duties in the public interest where applicable, or other legitimate interests permitted by law.

Where processing is based on consent, you may withdraw your consent subject to applicable legal and contractual limitations. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

For Preli for Business, we may process information about company representatives and employees who create or use company accounts.

A company may provide Personal Data of its employees, representatives, or other authorized individuals to Preli. The company and the relevant individual are responsible for ensuring that such information may lawfully be provided to Preli.

Where a User registers on behalf of a company, Preli may process the User's name, contact information, company name, account information, and information relating to the User's authority to act for the company.

When you create an RFQ, quotation request, order, or other procurement activity, information necessary to fulfill that activity may be shared with relevant Suppliers or service providers.

This information may include business requirements, delivery location, contact information, quantities, product specifications, and other information necessary to facilitate the transaction.

Users should avoid including unnecessary Personal Data in RFQs, orders, or other business communications.

Preli may disclose Personal Data to third parties when necessary to provide our services, fulfill transactions, comply with legal obligations, protect our rights, or otherwise where permitted by applicable law.

Depending on the service used, recipients may include:

Preli may use third-party service providers to operate and support parts of our platform, including hosting, cloud infrastructure, analytics, communication, payment, security, customer support, and other operational services.

Where a third party processes Personal Data on behalf of Preli, Preli will take reasonable measures to ensure that the processing is subject to appropriate contractual, organizational, and technical safeguards in accordance with applicable law.

Some service providers or technology infrastructure used by Preli may process or store information outside Indonesia.

Where Personal Data is transferred or processed outside Indonesia, Preli will take the measures required by applicable Indonesian law and will consider the level of Personal Data protection, appropriate safeguards, and other applicable requirements.

Preli retains Personal Data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate interests.

The retention period may vary depending on the type of information, the purpose of processing, contractual requirements, legal obligations, and the nature of the relationship with Preli.

When Personal Data is no longer required and there is no legal or legitimate reason to retain it, Preli will take reasonable steps to delete or anonymize it in accordance with applicable requirements.

Preli takes reasonable technical and organizational measures to protect Personal Data against unauthorized access, disclosure, alteration, loss, misuse, and destruction.

Security measures may include access controls, authentication, encryption where appropriate, monitoring, logging, secure infrastructure, and internal security procedures.

No electronic transmission or storage system can be guaranteed to be completely secure. Users are responsible for protecting their account credentials and notifying Preli of suspected unauthorized access.

Preli may use cookies and similar technologies to operate the website, maintain sessions, remember preferences, understand usage, improve performance, maintain security, and support relevant communications.

Depending on the technology used, certain cookies may be necessary for the operation of the service while others may be used for analytics or other purposes.

You may be able to manage cookies through your browser or device settings. Disabling certain cookies may affect the functionality of some services.

Preli may send transactional and service-related communications that are necessary for your account or transactions.

Where permitted by applicable law, Preli may also send marketing communications regarding products, services, promotions, supplier opportunities, or other relevant business information.

Marketing communications may be sent through email, WhatsApp, SMS, in-app notifications, or other communication channels.

You may opt out of marketing communications by using the unsubscribe mechanism provided or by adjusting your communication preferences in your account settings.

Opting out of marketing communications will not prevent Preli from sending important service, security, account, or transaction-related communications.

Subject to applicable Indonesian law and any applicable limitations, you may have rights in relation to your Personal Data.

You may request deletion of your account or Personal Data through the mechanisms made available by Preli or by contacting us through the contact information below.

Preli may retain certain information where retention is necessary to comply with legal obligations, complete or document transactions, resolve disputes, prevent fraud, enforce agreements, or otherwise where permitted by applicable law.

Where deletion is requested and legally applicable, Preli will process the request in accordance with the applicable requirements and our data retention obligations.

Preli for Business is intended for business users and is not directed at children.

If we become aware that Personal Data belonging to a child has been collected in circumstances where collection is not permitted, we will take reasonable steps to address the situation in accordance with applicable law.

Preli may contain links to third-party websites, applications, or services. Third-party services may have their own privacy policies and practices.

Preli is not responsible for the privacy practices of third parties that operate independently from Preli. Users should review the applicable privacy policies before providing Personal Data to third-party services.

Preli may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable laws and regulations.

Material changes will be communicated through appropriate means where required by applicable law.

The latest version and effective date will always be displayed on this page.

If you have questions about this Privacy Policy, wish to exercise your Personal Data rights, or want to submit a privacy-related complaint, please contact us through the official contact channels provided by Preli.